How to Fix Spotify Not Connecting to Internet
When you are unable to listen to Spotify on your phone or PC, you might need to fix Spotify not connecting to Internet. Here’s how.
Spotify is a great way to enjoy listening to music and podcasts, but it’s frustrating when it stops working. For example, you might need to fix a problem with Spotify not connecting to the internet.
This can be troublesome when you want to listen to music from your Windows PC or phone. You cannot listen to music playlists, podcasts, and other audio features like Spotify Wrapped without an internet connection.
Luckily, if you are on your desktop or mobile device, there are steps you can take to resolve the issue. For example, you can clear the DNS cache, repair the app, change proxy settings, and more. So, in this guide, we’ll show you how to fix Spotify not connecting to the internet so you can start enjoying audio content again.
Fix Spotify Not Connecting to the Internet on the Desktop
When Spotify isn’t connecting to the internet and you’re using a PC, there are things you can do to resolve the issue. You may also see a “No internet connection detected (error code: 4)” message on the PC version. If so, check out the following options so you can resolve the issue and get back to listening.
Restart the Spotify App
One straightforward way to fix the issue of Spotify not connecting to the internet is to restart the Spotify app. While you can click the “X” to close the app, Spotify processes may still be running. So, instead, you want to end the process via Task Manager on Windows 10 or 11.
- Right-click the taskbar and select Task Manager from the menu that appears.
- Open the Processes tab, right-click Spotify under the Apps section, and select End task.
- Launch the Spotify app from the Start menu or taskbar icon if you have one, and see if it works.
Change Proxy Settings to HTTP
Another reason Spotify may not connect to the internet is that proxy settings need to be correctly configured. For example, you can change the proxy option to HTTP, which works better with most firewalls.
To Change Proxy Settings in Spotify
- Open the Spotify app, click your profile icon, and select Settings from the list that appears.
- Click the dropdown menu and select HTTP for the Proxy type.
- Once you change the proxy setting, click the Restart App button to restart Spotify and see if it connects.
Flush the DNS Cache on Your PC
The DNS cache on your PC holds records about recent DNS lookups to speed up your internet experience. However, if the cache grows too large or becomes corrupt, this can cause problems with Spotify connecting. Luckily, you can clear the cache to resolve the issue.
To Flush the DNS Cache on Windows
- Right-click the Start button and select the Terminal (Admin) option from the menu on Windows 11 or select Windows PowerShell (Admin) on Windows 11.
- When the utility opens, type the following and press Enter:
ipconfig /flushdns
- A message will appear showing “Successfully flushed the DNS Resolver Cache,“ and you can close the terminal and see if Spotify is working.
Reset or Repair the Spotify App
If you have a corrupt installation of Spotify, it could prevent Spotify from connecting to the internet. The good news is that you can repair or reset the app to fix it.
- Press the Windows key to open the Start menu and search for Spotify.
- Right-click on it and select App settings from the menu that appears.
- Click the Repair button first and see if Spotify is working. If it still doesn’t work, click the Reset button, wait while the process is completed, and see if Spotify works.
Try the Web Version of Spotify
If you continue to have problems with the Spotify app but have an internet connection, try using the web version of Spotify.
Open a browser and head to https://open.spotify.com. Sign into your account, and you should be able to listen to your favorite songs and podcasts.
Fix Spotify Not Connecting to the Internet on Mobile
You can take steps to fix Spotify not connecting to the Internet on your iPhone or Android device. The mobile steps are straightforward on both platforms.
Verify Internet Connectivity
- Open your mobile data connection and verify the correct settings to confirm you have connectivity to cellular or Wi-Fi. Also, check that Airplane mode is disabled.
- Run a speed test by going to speedtest.net in a browser or installing the app. Run the test and verify you are getting appropriate speeds to listen to music on your internet connection.
Update the Spotify App
Whether you are on Android or iPhone, it’s always a good idea to ensure you have the latest version of the app. For example, a bug fix could be needed to fix an internet connectivity issue.
For more details, check out how to update apps on iPhone. Or, if you are an Android user, you can read about updating Android apps to ensure you have the latest version on your phone.
Force Stop the Spotify App on Android
Like restarting Spotify on your PC, you can force-stop the Spotify app on Android and restart it to fix the no internet connection issue.
- Long-press the Spotify app icon and tap the “i” icon.
- Select the Force stop button on the App info screen.
- Tap OK on the verification notification that appears.
- Once it stops, launch the Spotify app and see if it connects to the internet.
Clear Spotify Cache
Spotify caches files and other data to improve the experience. But sometimes, the cache gets overloaded or becomes corrupt. So, clearing the cache can get it connected to the internet again.
To Clear Spotify Cache
- Open Spotify on your mobile device and select your profile icon.
- Select Settings and privacy from the menu.
- Tap the Storage option from the menu.
- Select the Clear cache button on the following screen.
- Tap Clear cache when the verification message appears.
- On Android, tap your profile icon, scroll down to the Storage section, and tap Clear cache.
- Tap the Clear cache button when the verification message appears.
Other Fixes on Mobile
Some of the other things you can do to fix Spotify not connecting to the internet include restarting your phone or tablet. You can also try uninstalling and reinstalling the Spotify app.
Also, check that Data Saver and Offline mode is disabled. Head to Settings > Playback and ensure the Offline switch is turned off.
Go to Settings > Data saver and ensure the Data Saver switch is disabled.
Fixing Spotify Not Connecting to the Internet
When you need help with Spotify connecting to the Internet, it can be irksome because you cannot listen to your favorite songs, podcasts, and other content.
It’s also important to note that if you update the app on your phone or repair it on your PC, you can try reinstalling the Spotify app on your device and hopefully get things working again.
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